Enterprise insurance systems — built on IBM infrastructure,
Struts frameworks, and decades of accumulated PHI — are not
designed to be touched. Horizontal system integrators respond
with armies of engineers, coordination, and multi-year programs
that expand in scope and cost before any application moves.
The result: IBM lock-in persists. Migration timelines stretch.
Claims pipelines, payer integrations, and EHR dependencies
remain unresolved. And the internal team that was supposed to
benefit from modernization spends the engagement managing the SI
instead.
There is a different model — one that uses AI to reconstruct
context from legacy systems without direct intrusion, eliminates
the distant coordination layer, and delivers in scope-bounded
engagements with senior accountability throughout.